FAQs

Questions?
We have answers

Customer Support

What would a timeline look like for my project?

Let’s have a chat so our team can learn more and give you an accurate timeline. Whether we’re looking at a 12 week or 12 month window, the H&P team will provide milestones along the way to ensure no dates and details are missed.

General

What industries do you work in?

All of them! Nothing’s off limits for our team.

Is my project too small?

We work with all budgets, timelines, footprints and any location. Let’s have a conversation to see how we can best support your vision.

Will you be onsite at the event?

Yes! When Our People Become Your People, we’re with you every step of the way. This is all of the pre-event planning stages as well as on-site anywhere in the world.

Do you have a catalog?

We have plenty of examples of our executions to share, but our creative team thrives when they get to connect with a new brand and hear all about your goals. Every one of our environments is designed specific to that client’s brand while also focused on the exact needs and functionality required for that specific project. So if you haven’t seen ‘the thing’ you’re looking for it’s only because no one’s asked us for it yet! Let’s chat.

What is not-to-exceed pricing?

We realize that everyone’s been burned by surprise costs, unexpected post-show invoices and uncomfortable financial conversations. Our not-to-exceed pricing model is our promise to you that your next project will have budget predictability well in advance of the event.

What are your locations?

While we can execute on your behalf anywhere in the world our HQ is in the Boston area, with additional locations in Las Vegas, Orlando and Germany.

Projects and Experience

Do you work outside of the US?

Sure do! We work globally to support all of your needs. Let’s keep your experience and brand presence consistent across the globe.

Services and Solutions

How much do you charge?

Let’s discuss the scope of work. Once we have a better understanding of what you’re looking to accomplish we can provide you with a budget as well as our not-to-exceed pricing guarantee.

Do you outsource?

Our in house team does the majority of the heavy lifting around your projects. They’ll be your main point of contact at any point leading up to and onsite at an event. To ensure we’re providing the best possible solution for you we do utilize a few long standing and valued partnerships.

What are your sustainability practices?

The majority of our environments are created through a system of aluminum panels. These durable and lightweight components have a long lifespan that ensures reuse time and time again while also reducing shipping emissions. We design with the intention to repurpose each piece in a future and we opt to refurbish custom pieces to extend their lifespan rather than disposing of them.

Testimonials

This team has committed to making even challenging builds a great experience. For every curve ball thrown, *they are* transparent with options and context and creative with solutions.

VP of Experiential Marketing

You always had my back and a solution with a smile.

Advertising and Marketing Manager

You were literally an extension of our team.

Lifecycle Marketing Manager

The level of service you provide us from start to finish was WAY beyond the call of duty. You guys thought of everything

Senior Director of Corporate Sales

It feels like we are all part of one team. It doesn’t feel like work, it’s fun!

Field and Channel Marketing Manager

(They) really took our vision and made it a reality, and said ‘ok we can do this – and we can do it in your budget’

Head of Field and Channel Marketing

From the beginning, the customer support, the communication, the quick responses, the pivoting when we had new ideas, was really great for us and took the workload off of us

Event Marketing Manager 

Really helped our booth stand out amongst the noise. Hill & Partners has definitely become “Our People”

Global Events Manager 

You get something that is very Bespoke, and you can stand out in a sea of kind of same-ness.

Senior Creative Director
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